Processing time: Please allow at least 1 week (excluding weekends and holidays) for your order to be processed plus shipping times. We offer standard First Class shipping with USPS which has a delivery time of about 2-3 days. However, keep in mind that due to the pandemic production has slowed down especially during peak season. We now offer a RUSH MY ORDER option that can be purchased at $25 per item. This option will put you as priority and we will ship the fastest shipping available and processing time is 1-3 business days.
We can offer an exchange only, as long as the item is unwashed, unworn and with tags still attached within 7 days of the item received. We will not accept returns or exchanges on worn or used garments. If an item is incorrect or detective a replacement will be provided at no cost.
Please ship exchanges to:
- Must include a copy of your invoice
- Item must be in original state received. Unwashed, unworn, unused
- Hosiery, fishnet stocking, bodystocking or accessories cannot be exchanged
- Shoes must not be defective and no signs of being worn
- Sale items are FINAL SALE
- We are not responsible for lost or stolen items
Yes, we do offer wholesale. We often have bundle packages on our website that are prepackaged for one price that is for resellers. If you are a boutique owner and would like to inquire about ordering certain styles please email firstname.lastname@example.org for assistance with your wholesale order.
We do offer custom orders for birthdays, events, milestones, etc. We also do group orders for Bottle Service. All custom request should be at least 2-3 weeks ahead of request. For custom orders please visit our Contact Us page and send us a message providing details of what you are requesting, the date you are needing it by and a phone number to where you can be reached and a member of our team will contact you to schedule a consultation.